BlackBerry Leap Help

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BlackBerry Leap Smartphone

Version: 10.3.2

User Guide

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Published: 2015-05-14

SWD-20150514092633345

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Your device at a glance.................................................................................................................................. 8
What's different about the BlackBerry 10 OS?...............................................................................................10
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................17
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................20
Advanced interactions................................................................................................................................. 27
Personalizing your device.............................................................................................................................28
Device Switch.............................................................................................................................................. 29
About BlackBerry ID.................................................................................................................................... 39

Phone and voice.......................................................................................................................................... 42

Phone..........................................................................................................................................................42
Notifications and ringtones.......................................................................................................................... 51
Voicemail.....................................................................................................................................................58

BlackBerry Hub and email........................................................................................................................... 61

BlackBerry Hub and email........................................................................................................................... 61
joyn for BlackBerry 10 devices..................................................................................................................... 90

Media.......................................................................................................................................................... 93

Change the media volume............................................................................................................................93
Supported audio and video file extensions, formats, and codecs................................................................... 93
Troubleshooting: Media............................................................................................................................... 94
Camera........................................................................................................................................................94
Pictures.....................................................................................................................................................104
Music........................................................................................................................................................ 111
Videos....................................................................................................................................................... 116

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BlackBerry Story Maker............................................................................................................................. 121
Media sharing............................................................................................................................................124
FM Radio...................................................................................................................................................125

Settings..................................................................................................................................................... 127

Customize your device settings.................................................................................................................. 127
Update your device software...................................................................................................................... 131
Battery and power..................................................................................................................................... 132
Connections.............................................................................................................................................. 140
BlackBerry Keyboard and typing................................................................................................................ 163
Language.................................................................................................................................................. 170
Keyboard input methods............................................................................................................................171
Screen display........................................................................................................................................... 176
Accessibility.............................................................................................................................................. 178
Media cards and storage............................................................................................................................195
Using your device with BlackBerry Link...................................................................................................... 200

Applications and features...........................................................................................................................210

Organizing apps.........................................................................................................................................210
About the BlackBerry Assistant.................................................................................................................. 212
Calendar....................................................................................................................................................216
Contacts....................................................................................................................................................226
Clock.........................................................................................................................................................234
Android Apps.............................................................................................................................................238
Maps and GPS........................................................................................................................................... 240
Browser.....................................................................................................................................................247
Smart Tags................................................................................................................................................ 254
File Manager..............................................................................................................................................256
Calculator..................................................................................................................................................260

Productivity and work.................................................................................................................................262

About BlackBerry Balance and your work space ........................................................................................ 262
Remember................................................................................................................................................ 268

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Security and backup.................................................................................................................................. 274

Passwords and locking...............................................................................................................................274
What to do if your device is lost or stolen.....................................................................................................281
BlackBerry Protect.................................................................................................................................... 281
Wiping your device to delete your device data.............................................................................................283
Security settings........................................................................................................................................ 283
Password Keeper.......................................................................................................................................286

Legal notice............................................................................................................................................... 290