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BlackBerry Hub and email
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BlackBerry Hub and email
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BlackBerry Hub and email
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Setup and basics
New in this release
Your device at a glance
What's different about the BlackBerry 10 OS?
Notification icons
Menu icons
Setting up your device
Using gestures
Advanced interactions
Personalizing your device
Device Switch
Preparing to switch devices
Update BBM
See which version of device software is installed on your previous device
About SIM cards
Using your BlackBerry ID to switch devices
Find your BlackBerry ID on your old device
Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
Switching from a device running BlackBerry 7
Switching from a BlackBerry 10 device
Switching from an iPhone or Android device
Transfer data using a Wi-Fi network and the Device Switch app
Transfer data using a media card and the Device Switch app
Transfer data using a media card
Transfer data using BlackBerry Link on a computer
Back up your device data
Transfer contact info using a SIM card
After you switch devices
Add email and social networking accounts to your new device
Deleting the data on your BlackBerry device
Download your apps from BlackBerry World
Troubleshooting: Device Switch
My previous device doesn't detect my new BlackBerry 10 device
I can't switch my SIM card to my new BlackBerry 10 device
Some of the data from my previous device isn't on my new device
I can't transfer items using my media card
About BlackBerry ID
Set up a new BlackBerry ID
Confirm your BlackBerry ID username
Change your BlackBerry ID password
Change your BlackBerry ID information
Using your BlackBerry ID to switch devices
How do I reset my lost or forgotten BlackBerry ID password?
Phone and voice
Phone
Phone icons
Making and receiving calls
Make a call
Answer or decline a call
Put a call on hold
Take notes during a call
Answering calls automatically
Move a call from your headset to your device
Move a call to BBM Video
Switch between your work phone line and personal phone line
Start a conference call
Add a contact or number to your speed dial list
Call waiting, call forwarding, and call blocking
How do I block calls?
Turn on or turn off call waiting
Set up call forwarding
Phone options
Change your default Reply Now messages
Show or hide your number on outgoing calls
Adjust the bass and treble of your calls
Set a default area code or country code
Limit the phone numbers that you can call
View your call summary
Find your own phone number
Troubleshooting: Phone
I can’t put a call on hold to answer an incoming call
Notifications and ringtones
About notifications
Edit your notification profiles
Add notification profiles to your device
Add a notification profile to your quick settings
Change your ringtone
Change the volume of your notifications
How do I turn off all sounds and ringtones except for calls?
Customize notifications for a contact
Customize notifications for an app
Turn off all alerts
Change the notification settings for Level 1 alerts
View and respond to Instant Previews
Turn off Instant Previews
Respond directly to Instant Previews
About Lock Screen Notifications
Turn off Lock Screen Notifications
Set your screen to turn on for new notifications
Set Lock Screen Notifications to only display the sender info
Troubleshooting: Notifications and ringtones
My device doesn't ring or vibrate when I receive a call or message
My device doesn't display Instant Previews
My device doesn't display Lock Screen Notifications
Voicemail
Set up your voicemail
Using a visual voicemail service
Deactivate visual voicemail on your device
BlackBerry Hub and email
BlackBerry Hub and email
Staying connected with the BlackBerry Hub
Setting up and managing accounts
Set up email or other types of accounts on your device
Setting up work accounts
Change account settings
Remove an account from your device
Troubleshooting: Setting up accounts
BlackBerry Hub message list icons
Viewing and searching messages
Navigate your list of messages and notifications
View messages by account or message type
View filed email
Search for a message
Filter your search in the BlackBerry Hub
Viewing important messages with the BlackBerry Priority Hub
View attachments sent to you
Send email and messages from the BlackBerry Hub
Managing messages
Delete a message
Filing email
Flag a message
Manage your messages with BlackBerry Hub Instant Actions
Mark a message as read or unread
Download or share a picture from an email
Save a draft email
Securing your email
Update secure email settings
Secure email icons
Navigating the BlackBerry Hub
Customizing BlackBerry Hub settings
Set an out-of-office reply
Add a signature to an email account
Change your default email address or calendar
Download only partial text in email
Change how messages are displayed in the BlackBerry Hub
Restrict contacts in the BlackBerry Hub
Clear recent contact suggestions
Change the order of accounts in the BlackBerry Hub
Change which messages appear in the BlackBerry Hub
Sync Microsoft Exchange contact folders
Change options for text messages
Change advanced settings for text messages
Turn off cell broadcast messages
Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
Make a phone call from the BlackBerry Hub
About public warning messages
Troubleshooting: BlackBerry Hub
joyn for BlackBerry 10 devices
About joyn
Start a joyn chat
Call a joyn contact
Start a joyn video share
Send a file to a joyn contact
Block a joyn contact
Turn on joyn while roaming
Media
Change the media volume
Supported audio and video file extensions, formats, and codecs
Troubleshooting: Media
I can't open a media file
Camera
Camera icons
Taking pictures
Take a picture
Turn on autofocus lock
Turn off Face Detection
Set the timer to take a picture
Take a panoramic picture
Peek at the last picture or video that you took
Recording videos
Set the video size
Take a picture while recording a video
Using Time Shift mode
Take the best picture possible using Time Shift mode
Replace a person's expression using Time Shift mode
Edit Time Shift pictures later
Change the capture settings
Shooting modes
Scene modes
Turn off the Auto Suggest feature
Changing the camera settings
Save media files to your built-in media storage
Save your original picture along with the HDR version
Turn off Video Stabilization
Geotag your pictures
Troubleshooting: Camera
I can't turn on the flash or use the video light
I can't take a picture or record a video
I can't save pictures or videos to my media card
I can't take a panoramic picture that isn't blurry
Pictures
Pictures icons
Zoom in or out on a picture
Pan a picture
Editing pictures
Crop or rotate a picture
Enhance a picture
Add a filter to a picture
Add a frame to a picture
About automatic stories
Change the settings for automatic stories
Edit an automatic story
Turn off automatic stories
Add a picture to BlackBerry Story Maker
Hide a photo in the Pictures app
View your pictures on a map
Share a picture
Take a screen shot of your device
Organizing your pictures and albums
Create a picture album
Set how pictures are organized in albums
Move a picture to a different album
Rename a picture
Rename or delete an album
Add a picture to the Favorites screen
Supported picture file extensions
Music
Music icons
Playing your music
Play, pause, or skip a song
Change the volume of your music
View details about your music
Creating playlists and organizing your music
Create a playlist
Add the music that's currently playing to a playlist
Edit or rename a playlist
Add a song to the Favorites screen
Set a song as your ring tone
Turn on the equalizer in the Music app
Set the audio in the Music app
View song properties
Turn on Music Shortcuts
Play your last music selection
Troubleshooting: Music
I can't open a media file
Videos
Videos icons
Play or pause a video
Editing videos
Rotate a video
Change the length of a video
Enhance a video
Add slow motion to a video
Add filters to a video
Add a video to BlackBerry Story Maker
Organizing your videos and albums
Create a video album
Move a video to a different album
Rename a video
Add a video to the Favorites screen
Repeat videos
Turn on the equalizer in videos
BlackBerry Story Maker
About BlackBerry Story Maker
Create a story using BlackBerry Story Maker
Editing stories in BlackBerry Story Maker
Add to or delete media from an existing story
Change the order in which media appears in a story
Edit the media used in a story
Change the music or titles in a story
Change the theme in a story
Delete a story in BlackBerry Story Maker
Save a story in BlackBerry Story Maker
Change your BlackBerry Story Maker settings
Change your story settings
Media sharing
About sharing media
Play or view your media file on a DLNA Certified device
Share your media files with DLNA Certified devices
FM Radio
About FM Radio
Scan for radio stations
Manually tune to a radio station
Listen to the FM Radio
Add a radio station to your Favorites
Remove a radio station from your Favorites
Settings
Customize your device settings
Customize your Quick Settings
Overview of device settings
Update your device software
Turn on automatic updates for your device software
Restore your device to its factory default settings using BlackBerry Link
Battery and power
Turn off your device
Charge your device
Battery and charging icons
Check your battery power level
Monitor the battery life, memory usage, CPU usage, and storage space on your device
LED and battery notifications
Using Battery Saving Mode
Change your Battery Saving Mode settings
Turn off Battery Saving Mode
How can I extend battery life?
Device and battery safety
View the safety, warranty, and privacy information for your device
Connections
Check which wireless networks your device connects to
Monitor your wireless data usage
Give your device a nickname
Wireless connections icons
Choosing a connection
Turn on airplane mode
Mobile network
Connect to the mobile network
Change the APN settings for your default Internet connection
Connect to your VPN automatically
Roaming
Manage your mobile data settings
Set a monthly data limit notification
Troubleshooting: Mobile network
Wi-Fi connections
Connect to a Wi-Fi network
Change the priority of a saved Wi-Fi network
Delete a saved Wi-Fi network
Disable or re-enable a saved Wi-Fi network
Wi-Fi network settings
Connect to another device using Wi-Fi Direct
Connect to a Wi-Fi CERTIFIED Miracast device
Add a VPN profile
Troubleshooting: Wi-Fi
Bluetooth connections
Turn on Bluetooth technology
Pair and connect with a Bluetooth enabled device
Rename a paired or saved Bluetooth enabled device
Disconnect from a paired Bluetooth enabled device
Delete a saved Bluetooth enabled device
Pairing your device with a car
Let your car kit use your device's network credentials
Allowing Bluetooth enabled devices to access your contacts
Set how Bluetooth enabled devices access your accounts
Automatically establish a Bluetooth connection when you turn on your device
Supported Bluetooth profiles and services
Troubleshooting: Bluetooth
USB connections
Access the files on your media card from an external device
Prevent access to data on your device while charging
Set a static IP address for your USB connection
Troubleshooting: USB connections
Mobile Hotspot
Sharing your Internet connection using Mobile Hotspot mode
Find your Mobile Hotspot mode settings
Disconnect a device from your mobile hotspot
Troubleshooting: Mobile Hotspot mode
Internet tethering
Sharing your mobile network connection using Internet tethering
Troubleshooting: Internet tethering
BlackBerry Keyboard and typing
Show the keyboard
Typing on the BlackBerry Keyboard
Type an accented character
Type a symbol or number
Type an uppercase character
Change keyboard, input, or typing settings
Type faster with automated assistance settings
Select text using the BlackBerry Keyboard
Cut, copy, and paste text
Delete a word
Selecting word suggestions that appear while you type
Select a suggested word
Change where word suggestions appear
Spell check
Turn on spell check
Accept spelling suggestions
Change spell check settings
Edit your personal dictionary
Creating custom text shortcuts
Turn on word predictions
Add a new text shortcut
Clear the learned words list
Change or delete a text shortcut
Typing using voice dictation
Troubleshooting: Keyboard and typing
Language
Change your display language
Change your device's regional settings
Change your input language
Select an alternate keyboard layout
Change your voice input language
Change your keyboard language
Keyboard input methods
Typing in other languages
Typing in Arabic or Farsi
Character guide for Arabic or Farsi
Typing in Chinese
Typing in Danish, Norwegian, Finnish, or Swedish
Typing in Greek
Typing in Russian
Typing in Hebrew
Typing in Hindi
Typing in Japanese
Typing in Korean
Typing in Latin-based languages
Typing in Thai
Typing in Vietnamese
Screen display
Change your backlighting
Change your font size
Set your wallpaper
Turn on rotation lock
Use your device as a flashlight
Turn off icon labels in the action bar
Accessibility
What's new in accessibility
BlackBerry Screen Reader
Turn on the BlackBerry Screen Reader
Turn on the BlackBerry Screen Reader using device settings
Gestures for the BlackBerry Screen Reader
Using the BlackBerry Screen Reader with an external keyboard
Turn on the Dark Screen mode using gestures
Turn on Dark Screen mode using device settings
Adjust the volume, speed, and pitch using gestures
Adjust the volume, speed, and pitch using device settings
Adjust the text or punctuation verbosity using gestures
Adjust the text or punctuation verbosity using device settings
Using audio cues with BlackBerry Screen Reader
Turn on audio cues for the BlackBerry Screen Reader using gestures
Turn on audio cues for the BlackBerry Screen Reader using device settings
Turn on the Silent on Calls setting using gestures
Turn on the Silent on Calls setting using device settings
Turn on the Keyboard Echo setting using gestures
Turn on the Keyboard Echo setting using device settings
Change BlackBerry Screen Reader language using gestures
Change the BlackBerry Screen Reader language using device settings
Stop the BlackBerry Screen Reader from reading dialog boxes, tips, and notifications
Customize your accessibility settings
Turn on Magnify mode
Customize the magnification level
Temporarily turn off Magnify mode
Turn on the Reverse Contrast feature
Turn on the Closed Captions setting
Turn on Hearing Aid mode
Turn on TTY support
Media cards and storage
Moving or copying media files and documents
Using a media card
Wipe data from your media card
Check how much storage space is free
How do I free up storage space?
Error messages: Media card
Using your device with BlackBerry Link
About pairing and connecting your device to a computer or tablet
Set up your computer with BlackBerry Link
Set up your device in BlackBerry Link
About BlackBerry ID and BlackBerry Link
About remote file access
About backing up device data
Set backup preferences in BlackBerry Link
Back up your device data
Restore your device data
About updating your device software with BlackBerry Link
Update your device software with BlackBerry Link
Restore your device to its factory default settings using BlackBerry Link
Troubleshooting: BlackBerry Link
Applications and features
Organizing apps
Leave an app or close an app
Move an app icon or open app around the home screen
Add folders to the home screen
Move an app icon out of a folder
Deleting apps
Rename a folder
About the BlackBerry Assistant
Open the BlackBerry Assistant
Open the BlackBerry Assistant when your device is connected to a car
Things you can do with the BlackBerry Assistant
Learn what you can say or type in the BlackBerry Assistant
Change your BlackBerry Assistant language settings
Turn off full assistance mode
Change your search settings
Change your voice interaction settings
Calendar
About the Calendar app
Subscribe to a public calendar on your device
View your events
Find email and files associated with an event
Create an event in the Calendar app
Add a task to the Calendar app
Hide a calendar
Change or delete an event
Change the snooze time for a calendar reminder
Create a follow-up meeting
Join a conference call from a meeting reminder
Save conference call details in the Calendar app
Add WebEx details to an event
Send an "I will be late" message
Share a file with meeting participants
Customizing Calendar app settings
Change your default calendar
Enable Meeting Mode
Change the email address to use with each calendar
Change default settings for events
Change how your calendar is displayed
Troubleshooting: Calendar app
Contacts
About the Contacts app
Add a contact to the Contacts app
Copy contacts to and from your SIM card
Stop automatically merging contacts
Add a contact from the Calls screen
Import contact card information to your contact list
Contact views
Changing contacts in the Contacts app
Create a contact group in the Contacts app
Add a contact to your favorites
Contact someone
Set a custom ring tone for a contact
Search for a contact
Filtering contacts
Sort your contacts in the Contacts app
Share a contact
Troubleshooting: Contacts
Clock
Setting the alarm clock
Stopwatch
Timer
World clock
Turn on bedside mode
Customize your Bedside Mode notifications
Change the clock face
Android Apps
Downloading and installing Android apps from the Amazon Appstore
Downloading and installing Android apps from other sources
Change your Android app installation settings
Navigating within an Android app
Change the screen size of an Android app
Maps and GPS
BlackBerry Maps icons
Search for a place or an address on a map
Pin a place on a map
Get directions
Switch to the map or detail view for turn-by-turn directions
Show or hide traffic
Mute voice-guided directions
Change your route preferences
Recalculate routes
My places
Add a place to the Favorites screen
Add your work or home address
View your recent places
Clear your recent places
View a contact’s address on a map
Changing settings for Maps
Switch between kilometers or miles
Change default route settings
Switch between voice-guided prompts and tones
Turn on Night Mode
Change the map language to local
About location services
Turn on or turn off location services
Change location permissions for apps
Turn on or turn off traffic data
Browser
Browsing the Internet
Go to a website
Using Browser tabs
Share a link or picture
Search for text on a webpage
View webpages in a reader-friendly format
Turn on voice support in reader mode
Find files that you downloaded
Add a website to your home screen
Save a webpage
Changing your Browser settings
Bookmarks and browsing history
Bookmark a favorite webpage
View your Browser bookmarks
Organizing your bookmarks
View your browsing history
Browsing safely
About website certificates
Website certificate icons
Change Browser security settings
Turn on private browsing
Change permissions for specific websites
Troubleshooting: Browser
Smart Tags
Scan a QR Code or barcode
Delete a smart tag from your device
Create your own smart tag
Favorite a smart tag
Share a smart tag
Change a smart tag title
File Manager
Viewing files
Managing your files
Transferring files
Working with zip files
Calculator
Switch between a scientific or standard calculator
Convert a unit of measurement
Calculate a tip
View your previous calculations
Productivity and work
About BlackBerry Balance and your work space
Switch between your personal space and work space
Lock your work space
Change your work space password
Delete your work space
Does my device have BlackBerry Balance?
How do I set up BlackBerry Balance?
What content is in my work space and my personal space?
Can I use personal apps on my work's network?
Where is my picture that I just took?
What happens to my device data if I leave my organization?
Troubleshooting: Work space and BlackBerry Balance
Remember
Collecting and organizing tasks, notes, and more with the Remember app
Adding a folder, task list, or an entry to the Remember app
Create a folder or task list in the Remember app
Add an entry to the Remember app
Stop synchronizing folders in the Remember app
Record a voice note in the Remember app
Send something to the Remember app
Changing a folder, task list, or entry in the Remember app
Delete a folder, task list, or entry in the Remember app
Viewing and searching your entries in the Remember app
Search for an entry in the Remember app
View Remember entries that have the same tag
Sort your Remember app entries
Change the default view in the Remember app
Troubleshooting: Remember app
Security and backup
Passwords and locking
Lock or unlock your device
Change or remove your device password
How do I reset my device password if I forget it?
Display text when your device is locked
Protect your SIM card with a PIN
About smart cards
What to do if your device is lost or stolen
BlackBerry Protect
Finding and protecting a lost device
Set up BlackBerry Protect on your device
Troubleshooting: BlackBerry Protect
Wiping your device to delete your device data
Security settings
Setting security permissions for apps
Change or view app permissions
About BlackBerry Guardian
Using Parental Controls
Import a certificate from your computer
Password Keeper
Transfer password records
Store password records in the cloud
Manage password records
Use a password record to log in to a website
Create a password record by sharing a web address or text
Change the Password Keeper password
Lock Password Keeper
Search Password Keeper
Create security questions and answers
Scan passwords for security risks
Prevent password and username copying
Hide or show passwords in Password Keeper
Change the criteria for generating passwords
Legal notice
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